As leaders navigate tough decisions, especially during periods of transformation or a crisis, our CPO, Erin (Rybacek) McAuley, reminds us that leadership isn’t just about strategy or delegation—it’s about showing up when it truly matters.

In her insightful HR Daily Advisor piece, “Leading with Soul: Think Twice Before Outsourcing Leadership,” Erin shares how stepping back from difficult conversations can be tempting. But these moments aren’t just responsibilities but opportunities to reinforce values, build trust, and strengthen relationships.

Erin reminds us that leadership is about presence. When you show up—especially when the stakes are high—you create space for trust, transparency, and real connection. And that’s what leading with soul is all about.