Why Mid-Market Firms May Hold the Key to AI’s Next Leap in Professional Services

Accounting firms have long relied on automation to streamline invoices and workflows—but a new wave of AI isn’t just executing tasks, it’s pursuing goals. Agentic AI systems, designed to act autonomously toward outcomes rather than await instructions, are already reshaping operations at Big 4 firms. For mid-market firms, embracing this shift isn’t just an upgrade—it’s a strategic imperative. As our CTO Abhesh Kumar explores in INSIDE Public Accounting, agentic AI could be the key to scaling smarter, deepening client relationships, and building the future of professional services with soul.